Website availability
Last Updated: 3 April 2024
We try to ensure that our website is always available. However, there may be times when maintenance is required or we have technical problems. If we know in advance that there are periods when our service is likely to be interrupted then we will try to publish details of this.
We have set our Internet service standard at 98% availability. If the long term availability (excluding periods when there is planned maintenance) drops below 98% we will take this as an indication that there is a problem with our Internet service which needs to be fixed.
This commitment relates to those parts of our website that we control. Some parts of the site eg, online payments and job vacancies are provided for us by a third party so we are unable to guarantee their performance.
| Month | Service availability (%) | Target met? | Comments |
|---|---|---|---|
| June 2023 | 100 | Yes | No comment |
| May 2023 | 99.9 | Yes | No comment |
| April 2023 | 100 | Yes | No comment |
| March 2023 | 100 | Yes | No comment |
| February 2023 | 100 | Yes | No comment |
| January 2023 | 100 | Yes | No comment |
| December 2022 | 100 | Yes | No comment |
| November 2022 | 100 | Yes | No comment |
| October 2022 | 100 | Yes | No comment |
| September 2022 | 100 | Yes | No comment |
| August 2022 | 100 | Yes | No comment |
| July 2022 | 100 | Yes | No comment |
| June 2022 | 100 | Yes | No comment |
| May 2022 | 100 | Yes | No comment |
Our website is monitored by Siteimprove who send us an alert if the website is unavailable.