The services we offer
Last Updated: 3 April 2024
You can use this website to find out about the services and information you need by using the website's search bar or by using a search engine.
You can find out about:
- the statutory services that we have to deliver by law
- the discretionary services that we choose to deliver
- the types of information, advice and guidance we offer
- Our chargeable services fees
- the news and media statements we release
Our statutory responsibilities and services
These are the things that we have to do and be responsible for:
- town and country planning
- housing
- environmental health
- council tax collection
- non domestic (Business) rates collection
- refuse collection
- street cleansing
- licensing
- off street parking
The law also says there are some services we have to provide. We decide the amount of resources given to these depending on the level of need or risk they present. These services include:
- building and development control
- council tax reduction scheme
- housing benefit
- elections
- homelessness
- crime and disorder
- waste collection and recycling
- food safety
- water sampling
- health and safety
Discretionary services
These are services that we choose to offer, but don't have to:
- car parks
- economic development
- recreation and leisure
- grants to voluntary organisations
- parks and gardens
Chargeable services including fees payable
Our fees and charges are published each year as part of our Budget and financial year reports.
Advice, information and guidance
We give public information, advice and guidance on subjects including:
- Planning and building
- Health
- Environment
- Housing
- Emergencies
- Ten top tips for tendering
- Grants
- Licensing and permits
- Business rates
- Advice for businesses
- Business continuity
- Council tax reduction scheme
- Bereavement
- Community rights
- Waste and recycling
News
We publish regular news, media releases and statements.